Help center
Support for Caudal
Caudal is operated by Phalanx Fishing LLC. We’re a small team and we read every message — whether something isn’t working, you have a question about the app, or you’d like to make a privacy request, get in touch and we’ll help.
Contact our support team
The fastest way to reach us is by email. We typically respond within a few business days.
What we can help with
You can contact support for any of the following:
App questions
How Caudal works, supported devices, and general usage.
Bug reports
If something isn't working as expected, share the details and we'll look into it.
Privacy requests
Requests related to your data, including access or deletion.
Account and data
Questions about your account, data, or how to manage your records.
When you write in
To help us respond faster, please include:
- The device and OS version you’re using (e.g., iPhone 15, iOS 18).
- A clear description of what you were trying to do.
- Any error messages or screenshots, if you have them.
Related
For details on how we handle your information, please review our privacy policy.
Read the privacy policy